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Unable to make international calls from the UK

BigD
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Hi, 

 

I have tried the following 

removed cap 

ensured my phone settings allow international calls 

spoke to various o2 representatives 

 

can anyone assist 

 

thanks 

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Enlli
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Worthwhile to check barring in My O2

 

1000011905.jpg

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 26
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BigD
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@Enlli wrote:

Worthwhile to check barring in My O2

 

1000011905.jpg


Thanks, I’ve had a look on my o2, and cannot find those options 

Message 3 of 26
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Enlli
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Conveniently in the App it's under install my SIM!

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 4 of 26
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BigD
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Tried that 

also had my network settings reset 

 

still unable to make calls, it just cancels 

 

any ideas 

Message 5 of 26
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Bambino
Level 86: Prestigious
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@BigD Make sure you have the correct country code prefixes for the numbers in the countries you want to call.

Also, if you download WhatsApp you can call anyone in most countries over a Wi-Fi connection if they also have the app for free. You can text and video call for free too!

I DO NOT WORK FOR O2



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Message 6 of 26
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jonsie
Level 94: Supreme
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Do you still have the problem if you turn off wifi and 4G calling?

Message 7 of 26
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madasaf1sh
Level 79: Lord of the Boards
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This might seen a daft question but where are you trying to call.. (dont post the full number) @BigD 

What happens when you try and make a call? does it just drop or give an automated message at all? 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 8 of 26
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BigD
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Call just drops and in the list says cancelled 

Message 9 of 26
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BigD
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Trying to call Norway +47 407 05 070

Message 10 of 26
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