Text Message

Hoax · ‎09-12-2019

I have been sent a text message asking for me to upgrade my bank details which clearly looks like it’s from 02 but it’s not?

MI5 · ‎09-12-2019

@Hoax

It's a scam that's going round on all networks at the moment.

Just delete and ignore and do not enter any details on any links.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎09-12-2019

@Hoax You can report the fraudulent text here: https://www.actionfraud.police.uk/

I DO NOT WORK FOR O2

jonsie · ‎09-12-2019

I was going to say it's that time of year but it's an every day scam now.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS