Re: Terrible Customer Services - via Capita

Duncan3 · ‎09-03-2018

Worse customer service ever - cut calls off, promise to call you back - dream on! Can't see you bill that they have sent you so you have to email them the details!!

Shocking service - on for hours going round and round - still not sorted.

Guess this is what happens when you out source!!!!!!!!

MI5 · ‎09-03-2018

Yes, we'd all agree you!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎09-03-2018

@Duncan3Rarely do you get a call back from anyone at O2 ...they are poor at that sort of thing

Veritas Numquam Perit

Martin-O2 · ‎09-03-2018

Sorry to hear you had a bad experience with customer services @Duncan3! I'm sure we can get this sorted out for you. I'll need a few details, I'll drop you a message so we can talk further.

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