cancel
Showing results for 
Search instead for 
Did you mean: 

Stand Alone 5G - iPhone 15 Pro Max

garetc
Level 7: Part Timer
  • 171 Posts
  • 9 Topics
  • 2 Solutions
Registered:

Anyone else on an iPhone 15 series who’ve updated to iOS 18 noticed that they have a toggle for Stand Alone in their network setting under Voice & Data?

 

Mine’s greyed out but wasn’t there before iOS was released at 18:00 today. 

 

IMG_0293.jpeg

iPhone 16 Pro Max (EE/Vodafone)
Samsung S24 Ultra (O2/Three)
Message 1 of 41
3,238 Views
40 REPLIES 40

Kei-M_O2
Community Manager
Community Manager
  • 102 Posts
  • 5 Topics
  • 0 Solutions
Registered:
Message 31 of 41
430 Views

Enlli
Level 67: Unsung hero
  • 8102 Posts
  • 56 Topics
  • 1663 Solutions
Registered:

Which seems to say they are not generally available

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 32 of 41
427 Views

garetc
Level 7: Part Timer
  • 171 Posts
  • 9 Topics
  • 2 Solutions
Registered:

@Kei-M_O2 - it’s not going well. 

I’ve had to explain it twice.

iPhone 16 Pro Max (EE/Vodafone)
Samsung S24 Ultra (O2/Three)
Message 33 of 41
406 Views

Kei-M_O2
Community Manager
Community Manager
  • 102 Posts
  • 5 Topics
  • 0 Solutions
Registered:

I've had a word with them.  They'll pick it up again 🙂.

Message 34 of 41
371 Views

madasaf1sh
Level 77: Grand Master
  • 11634 Posts
  • 64 Topics
  • 3164 Solutions
Registered:

Not been able to get on via the usual esim routes.. 

Why is it so difficult to get one @Kei-M_O2 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 35 of 41
366 Views

Oxonian
Level 35: Originator
  • 9636 Posts
  • 231 Topics
  • 27 Solutions
Registered:

A marathon rather than a sprint @garetc ! 👍

Message 36 of 41
289 Views

madasaf1sh
Level 77: Grand Master
  • 11634 Posts
  • 64 Topics
  • 3164 Solutions
Registered:

You have more patience than me @garetc  I just cant be **bleep** with going through the whole rigmarole...

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 37 of 41
284 Views

garetc
Level 7: Part Timer
  • 171 Posts
  • 9 Topics
  • 2 Solutions
Registered:

It was really frustrating, just the lack of response and having to chase even after @Kei-M_O2 had to step in. If they sent a message to say they’re ‘looking into it’ it would have been a better experience. 

 

I made 3 calls to the contact centre before the Twitter conversation one agent even hung up on me. 🤯

iPhone 16 Pro Max (EE/Vodafone)
Samsung S24 Ultra (O2/Three)
Message 38 of 41
237 Views

garetc
Level 7: Part Timer
  • 171 Posts
  • 9 Topics
  • 2 Solutions
Registered:

Had my posts removed because I posted a transcript of the Twitter thread, allegedly it violates the forum T&C although all personal information was redacted and no agent name was included. 

I do wonder if it had been positive feedback would they have been removed. 

Another great service from O2. 👍🏽

iPhone 16 Pro Max (EE/Vodafone)
Samsung S24 Ultra (O2/Three)
Message 39 of 41
204 Views

madasaf1sh
Level 77: Grand Master
  • 11634 Posts
  • 64 Topics
  • 3164 Solutions
Registered:

Someone will have flagged it, thinking it contains personal data...

 

And to be honest things only usually get removed if its flagged by someone, or it blatantly contains mobile numbers or other personal Identification...

 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 40 of 41
202 Views