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Stand Alone 5G - iPhone 15 Pro Max

garetc
Level 7: Part Timer
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Anyone else on an iPhone 15 series who’ve updated to iOS 18 noticed that they have a toggle for Stand Alone in their network setting under Voice & Data?

 

Mine’s greyed out but wasn’t there before iOS was released at 18:00 today. 

 

IMG_0293.jpeg

iPhone 16 Pro Max (EE/Vodafone)
Samsung S24 Ultra (O2/Three)
Message 1 of 50
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Kei-M_O2
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Enlli
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Which seems to say they are not generally available

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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garetc
Level 7: Part Timer
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@Kei-M_O2 - it’s not going well. 

I’ve had to explain it twice.

iPhone 16 Pro Max (EE/Vodafone)
Samsung S24 Ultra (O2/Three)
Message 33 of 50
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Kei-M_O2
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I've had a word with them.  They'll pick it up again 🙂.

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madasaf1sh
Level 78: King of Kings
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Not been able to get on via the usual esim routes.. 

Why is it so difficult to get one @Kei-M_O2 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 35 of 50
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Oxonian
Level 36: Perceptive
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A marathon rather than a sprint @garetc ! 👍

Message 36 of 50
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madasaf1sh
Level 78: King of Kings
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You have more patience than me @garetc  I just cant be **bleep** with going through the whole rigmarole...

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 37 of 50
533 Views

garetc
Level 7: Part Timer
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It was really frustrating, just the lack of response and having to chase even after @Kei-M_O2 had to step in. If they sent a message to say they’re ‘looking into it’ it would have been a better experience. 

 

I made 3 calls to the contact centre before the Twitter conversation one agent even hung up on me. 🤯

iPhone 16 Pro Max (EE/Vodafone)
Samsung S24 Ultra (O2/Three)
Message 38 of 50
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garetc
Level 7: Part Timer
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Had my posts removed because I posted a transcript of the Twitter thread, allegedly it violates the forum T&C although all personal information was redacted and no agent name was included. 

I do wonder if it had been positive feedback would they have been removed. 

Another great service from O2. 👍🏽

iPhone 16 Pro Max (EE/Vodafone)
Samsung S24 Ultra (O2/Three)
Message 39 of 50
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madasaf1sh
Level 78: King of Kings
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Someone will have flagged it, thinking it contains personal data...

 

And to be honest things only usually get removed if its flagged by someone, or it blatantly contains mobile numbers or other personal Identification...

 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 40 of 50
451 Views