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SMS messages not arriving

Anonymous
Not applicable
Frequently me and my girlfriend (who are both on o2) are finding that SMS messages between us are not being received, as in sometimes I don't receive her texts and she doesn't receive mine. It's been happening over the last few weeks now.

Is anyone else experiencing this?
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Anonymous
Not applicable
got the same problem from last week mate!! 😞
Message 2 of 6
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Anonymous
Not applicable
Have o2 reported anything wrong with their systems that might be causing this?

It's really annoying because it means I have to re-send the message and use up more of my (limited) free SMS allowance.
Message 3 of 6
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adamtemp64
Level 66: Unequalled
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I would report to o2 customer services
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 4 of 6
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Anonymous
Not applicable
When you phone o2 customer services they will run through a couple of test. One of which would be to try your sim card in another phone and try to send text messages through that mobile. So you might as well try this step yourself before you call them
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Anonymous
Not applicable
Im having a strange problem. I can send texts fine, but I dont recieve them. The only time I get them is when I send a text, so I will send a text, then recieve about 10.

Any ideas?
Message 6 of 6
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