Solved: SHEFFIELD O2 STORE IS A JOKE!

Anonymous · ‎28-09-2016

Hi,

Been calling the main store in Sheffield continually for 2 days with no answer.

54/56 FARGATE
SHEFFIELD
SOUTH YORKSHIRE
S1 2HE
0114 272 8500

I called an alternative store and they laughed and said they never answer the phone at that store.

Great customer service O2.....i'll buy my iphone 7 somewhere else.

Martin-O2 · ‎28-09-2016

@Anonymous I've sent you a private message about this so please get back to me when you can.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Leeds6 · ‎28-09-2016

Hi you need to write to o2 chief executive or email them

Anonymous · ‎28-09-2016

Im not gonna waste anymore of my time.

There are 3 other phone shops right next to it

Anonymous · ‎28-09-2016

thats disgusting and they obviously don't deserve your business.

Cleoriff · ‎28-09-2016

Not a good experience @Anonymous

I will mention @Toby or @Martin-O2 here (Community managers) They will be in touch to ask for further details

Veritas Numquam Perit

Martin-O2 · ‎28-09-2016

Thanks for the mention @Cleoriff!

@Anonymous I'm sorry to hear that you had a bad experience with one of the O2 stores. I'll send you a private message so I can take some details.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Anonymous · ‎28-09-2016

Try and call the Sheffield store on 0114 272 8500 @Martin-O2

And see if you can get through

Martin-O2 · ‎28-09-2016

@Anonymous I've sent you a private message about this so please get back to me when you can.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

robmak73 · ‎07-01-2022

Could not agree more. Fargate store is a disgrace and needs all the staff sacking

jonsie · ‎08-01-2022

How come yoou have been everywhere and done everything?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS