S20 Ultra Delay
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on 11-03-2020 10:25
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on 11-03-2020 12:46
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on 11-03-2020 13:07
I ordered my Ultra on the 18th of February and no sign of any updates so far. Really hope I dont have to look at an empty case for another 4 weeks!
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11-03-2020 15:07 - edited 11-03-2020 15:21
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11-03-2020 15:07 - edited 11-03-2020 15:21
I pre ordered mine (cosmic grey) late on 29th February and it said "Up to 4 weeks" when I ordered which obviously I was fine with this.
The problem I have is that I have not received one single email and when I ask o2 I get told to "wait" "it'll be with you soon" "be patient"
"Marc, I am sorry about the delay this is going to cause, I can see how frustrating it can be to wait a bit longer, we are working on the order processing so that we can minimise the wait time for all our customers. I request you to please wait till the device is back in stock and once it is we will work in full speed to deliver the order to you."
"Marc, as of now, there are no time-scales."
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on 11-03-2020 15:12
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on 11-03-2020 20:27
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on 12-03-2020 07:21
It's ridiculous that I can roll out of bed tomorrow cancel my order I made nearly a month ago and walk out with a Phone I would still be waiting 3+ weeks for
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on 12-03-2020 09:55
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on 12-03-2020 10:04
April 19th she has advised
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on 12-03-2020 10:17
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on 12-03-2020 11:11
The damning part was when they said even April the 19th cannot be guaranteed. This is why they won't commit to a date.
The good news stores can allocate stock to your orders so they are recommending you cancel your online order order in store today a d you still get the benefits of pre order