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Rogue caller

Anonymous
Not applicable

I have been charged for a "call" of almost 2 hours duration to a number that I have no record of.  It turns out to be an organisation called Moneyhelp Marketing.  The number is shown as 08439740489.  I phoned it to find out the name and ceased the call as soon as I had that information.  A few minutes later I had a call from 08439771923 - presumably the same organisation.  Has anyone else had a similar experience and, if so, what did you do about it?  At present I'm out of pocket by over £47!!!!

Keith 

Message 1 of 23
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Anonymous
Not applicable

It has been posted above  ^  ^  ^  that you can block numbers in My O2 ... how does that work please?

 

I've probably mentioned this before, some time ago in another thread ... = ... I feel I have to answer all calls to my mobile because they could be from medical people to do with me & my family

 

But I do get really fed up with 'marketing calls'

 

Have I any other options?

 

Thank you

Message 21 of 23
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MI5
Level 94: Supreme
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Registered:

See here Jane https://www.microsoft.com/en-gb/mobile/support/product/lumia640/smartguidance/?action=singleTopic&to...

or here http://www.windowscentral.com/how-to-block-calls-nokia-lumia

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 22 of 23
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Anonymous
Not applicable

Thank you for the 2 links @MI5 ... I've had a quick look through them for now, as it's getting a bit late in the day for me, but I surely will go into the links in detail tomorrow slight_smile

Message 23 of 23
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