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Roaming and 5G on PAYG

pgn
Level 74: Whizz kid
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O2's giving out mixed messages again, @Dave-O2 - on the Roaming page for EU you get:

1000006513.png

But on the PAYG support page in the O2 On-line Shop, you get:

1000006512.png

So. Which, if either, is correct?

 

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Dave-O2
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Good Morning @pgn 

 

Thanks for the feedback, I'll get this sent over to the correct team 😊

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pgn
Level 74: Whizz kid
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And there are other countries that are pretty accurate on the Pay Monthly tab (even if they are not in the EU, btw!), but when you hit PAYG tab, you get spun a very confusing yarn about Travel Inclusive and Travel that should not even be in the equation for PAYG (Plus Plans only, remember?)

pgn_0-1696584643083.png

 

This bit is the lie:

"If you don't have the O2 Travel Inclusive Zone bolt-on or O2 Travel, you'll pay our standard rates"

 

Are O2 deliberately trying to confound those on PAYG, @Dave-O2?

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Cleoriff
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Yes I agree that the wording is confusing @pgn. It implies that O2 Travel and Inclusive IS available,

when it isn't 🤔

Veritas Numquam Perit

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pgn
Level 74: Whizz kid
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And this one for O2 Travel on PAYM, the only option for South Africa, also mentions the completely useless, in this case, O2 Travel Inclusive bolt on:

1000007872.png

A search and replace needed for any country not included in O2 Travel INCLUSIVE zone, @Dave-O2 😖

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