Solved: Re: Refunds

Anonymous · ‎13-11-2016

Why is it that when you want a refund from O2, it takes ages...I returned a mobile to the local store on 04/11/16 and still no refund!

I want to lodge a complaint but there is no email address to lodge said complaint...wonder why!

MI5 · ‎13-11-2016

Complaints is on this link http://www.o2.co.uk/contactus but the wheels of o2 turn slowly unfortunately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎13-11-2016

Complaints is on this link http://www.o2.co.uk/contactus but the wheels of o2 turn slowly unfortunately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎13-11-2016

It does take time unfortunately, 7-10 working days.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎13-11-2016

It needs to be scanned back into the system....and probably hasn't as yet..

Veritas Numquam Perit