Discussions & Feedback
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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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O2 and the NSPCC

I have been browsing around the foprum the past couple of days looking for changes. In the help section there is now a link to O2 and the NSPCCI wondered if this was new and according to @Toby it is....If you click on the NSPCC link in the help secti...

Capture.Header.JPG Capture.NSPCC.JPG
Cleoriff by Level 94: Supreme
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  • 13 replies
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terrible o2 experience

I am a memeber of david lloyd gym which means i can only get internet by using an o2 account. I joined but when i try to log in it tells me my membership number does not match my last name and puts me in a loop. when i go to o2 help, there is no way ...

Anonymous by Not applicable
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Resolved! Thinking of an upgrade.

Afternoon guys,I'm thinking of paying off my device and then speaking to retentions to see what/if they'll offer me on a new device and contract.Any tips on the process please?I'm obviously going to unlatch my current device before paying it off thou...

gindygoo by Level 25: Hard Hitter
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  • 12 replies
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Complaints about 02

Guys, I officially made a complaint to 02 regarding my signal and the problems i was having even though they stated that there is nothing wrong (thats a different story altogether!!). In their "generic" response it states they will get back to you wi...

Anonymous by Not applicable
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  • 20 replies
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My data showing as unlimited?

Just logged in and my data which should be 5gb is showing as unlimited...I've taken a screenshot in case the tech team needs to see it, but is anyone else seeing this is what I'm wondering tbh?Charlie.

gindygoo by Level 25: Hard Hitter
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Phone Mast

There is currently a problem with O2 in my area, as a phone mast is not working, but everyone else (wife and 2 children) are able to txt, phone etc and have signal except me........whats happening? I have turned phone off and back on with a hope to g...

Anonymous by Not applicable
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  • 9 replies
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Resolved! Steps for paying off contract and getting PAC code

Hi everyone So from a previous discussion of mine here (http://community.o2.co.uk/t5/Discussions-Feedback/No-3G-or-4G-in-Oxford-City-Centre-for-the-past-year/td-p/904417/highlight/true), I have decided that I am ultimately going to have to (somewhat ...

Anonymous by Not applicable
  • 2800 Views
  • 4 replies
  • 0 kudos