Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
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Hi I've just gone onto contract simply only and my ring tone is 4 rings then it goes to my answer machine. Does anyone know how to lengthen my rings so I have time to answer it please? Thanks x
I have today spent another 45 minutes trying to get through to someone in the Pay & Go team - this is the 3rd time I've had to make a call within the last 10 days to sort out monumental failures on O2's part in relation to (a) an illegal payment take...
I have been a customer of o2 for well over ten years and contacted on live chat as my charger had given up the ghost so to speak, and I found one on the 02 site and had a discount code but it wasn't working for some reason. I explained to the advisor...
Been with o2 for over ten years and was made to feel like a second rate citizen because u asked if they could match an upgrade price I had been offered by a competitor. Explained I really wanted to stay with i2 and was willing to meet half way and dr...
Why does "O2 Travel data" appear on my bill under "Things you've bought" rather than "Data"?
I got the s7 yesterday and everyone's texts have been coming through ..but my mums and my friend ..they're on EE so I was wondering if that's why?? Anyone else got a similar problem
So like an idiot I lost my debit card last week, and my replacement arrived today. Anyway instead of receiving a pin through the post I opted for the text service once my card arrived..So far so good. I was indoors and I don't get a signal so always ...
I reported an issue in the MK46 area where O2 is just rubbish, i can just about get 2g service people are telling me they are trying to call me but are not getting though. I report it to O2 and all i get is a lousy text message stating "We've been ch...
Hi guys, There's nothing worse then that moment when you drop your phone and pick it up to find the inevitable spider web crack on the screen which is nicely illustrated in the below video The O2 store has just been stocked with a selection of Tech21...
