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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Resolved! No data coverage in the KT20 area

Can anyone at O2 advise when the 'data mast' will be fixed in the KT20 area? Service has been very poor for over a week now and the 'service status checker' on the O2 website has been displaying the same message of "sorry, a mast in your area is not ...

Anonymous by Not applicable
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  • 8 replies
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Resolved! How can I prevent massive charges whilst in USA

I have 2 pay monthly accounts with o2. I will be spending 2 weeks in USA and want to avoid large bills on return. Quite often I get phishing calls and or voice mails from various companies, and if I don't recognise the number I do not answer, but I a...

amici-pat by Level 3: Thinker
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  • 28 replies
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App review: TIDAL HIFI

2015 was definitely the year of a higher awareness of quality streaming services. With the rise of Apple music, a lot more customers around the globe woke up to the benefits of millions of tracks available on the fly with no extra cost on top of a us...

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viridis by Level 56: Guvnor
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Resolved! O2 Priority problems

Basically I'm having trouble signing in to Priority. I'm a new pay monthly customer who ported my old number to O2, but when I try to log in to Priority then it tells me that it's not an O2 number. The port was successful at the old number shows on t...

Anonymous by Not applicable
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Resolved! Potentially returning customer

I had a 2 yr contract till Sept this year. I left to go to giffgaff while i decided what to do. I now want a new phone. Just phoned o2 and apparently my 2 yr contract and the 3 x 2yr contracts before it mean nothing in terms of loyalty and I will jus...

Anonymous by Not applicable
  • 1972 Views
  • 5 replies
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order not arrived

an order should have arrived today. it has not. unable to get any tone by dialing 202. been cut off twice on the land line after just over 8 minutes. what a rubish service. my money has been taken but no goods have arrived. i will be changing provide...

Anonymous by Not applicable
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  • 22 replies
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Resolved! Foreign address

I want to use a debit card with a foreign billing address but the site doesn't provide for a foreign address.What can be done?Rose

Anonymous by Not applicable
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  • 25 replies
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Data Saver Feature in Chrome

Not sure if people have seen it, but Google have introduced a new feature on their Chrome browser. Reportedly reducing the amount of data used when browsing the web by "up to 50%", this could be useful to those with limited data allowances. More info...

gmarkj by Level 67: Unsung hero
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Resolved! O2 Webmail

I have been unable to login to my O2 webmail. It has been working fine up to quite recently. Not a major problem now, as I have redirected all my email from O2 to SKY. However, still very annoying and of couse, no notification received from anyone (a...

Anonymous by Not applicable
  • 4579 Views
  • 25 replies
  • 0 kudos