General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Revoke Kudos?

I just want to check something out.This morning using laptop... I went in to edit a post and saw a new addition to the option box "revoke kudos"I knew we had asked for it and thought wahey...However...when I tried the option box again this new featur...

Reminder: Reward Nomination

Hi guys, Just a quick reminder to let me know if you would like to nominate a post, thread or member to receive an extra rewards this month PM me or post here. Cheers me dears.

blocking 0843 numbers

Is there a way to block all 0843 numbers? They are crafty in that they all have different last four numbers so I can add them to my reject list but it they ring back on a different number. Another thing is that the calls go straight to voicemail so I...

Resolved! Calling abroad

3 weeks ago I had to make an urgent phone call to a taxi company (UK) from Hong Kong. I didn't dial a code. I just made the call as normal (selecting number to make a call). Is this something I should be concerned about?

Porting Issues From Vodafone

Have any other customers had issues with receiving calls from Vodafone mobiles since porting from Vodafone to 02? I've had an issue since April 2015 that since changing networks that my clients on Vodafone can text but cannot call me. Despite finding...

Resolved! Discount code?

hi. I work for a company that O2 offers a discount to off my monthly bill. Can you tell me the www. Address that I go on to please? I have posted on here as the helpline number and the online chat is busy

Resolved! sms message centre texts in latest bill from 0 2

I have been charged .40 p each for lots of sms message centre texts which I do not believe Ihave sent. I live in Singapore but am very careful not to send texts and use my flatwifi for i messenger and emails which is free. Does anyone know why I am b...

Resolved! Feedback for Pooja!!

Today I was on Live chat with Pooja. I wanted to see if i could get more Data without paying anymore. within 5 mins Pooja managed to do this for me. Great Customer Service and very Friendly. Thank you so much. From shawney

Aaargh - been on hold for an hour and a half - and counting!!

Why dont you have enough advisors?!! I've been on hold for over 90 minutes. 90 minutes of my life wasted - and counting!! I'm on the second loop of your annoying hold music hold compilation. I bet if I was on your new customer sign up line I'd have b...

Resolved! Why is my mobile phone signal AND mobile network coverage so terrible?

Hi all, Bought a Samsung s5 mini last August ('14) with 24M 2GB 4G monthly tarrif. I don't make a lot of calls or use the internet on my phone much when I'm out and about. For the first year it was fine, but a month or two ago the service started to ...