General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Samsung Sardines - MailUK

Hi Curr, I've moved your topic to the Off Topic forum, which is more appropriate for it. Click the link above to be redirected.

Mobile providers ‘are worst debt collectors’ in private sector

No-one has a nice time dealing with debt-collection agencies, but the worst of the lot according to Citizen’s Advice – in the private sector at least – are those from mobile phone providers. The CA’s ‘Falling Behind’ report stated that companies “som...

Resolved! changing tariffs

Hi EveryoneJust a comment I must be unique over the last 2 weeks I have spent around 5 hours on the phone to customer services to try and sort a problem out yesterday Friday 22nd Jan I finally thought I had got my wife and myself back on pay and go i...

Resolved! checking usage on business account

Hi,Does anyone know how to check your usage especially data on the business account, when i was on consumer it was simple using the app but now its a minefeild.martin

Resolved! No delivery uk mail

Been waiting since Friday 12-1pm for delivery now on Tuesday been told nothing but lies from UK mail and o2 just as useless this happened 3 months ago when first joined aswell I'm appalled at the customer services plus spoke to managers and that made...

can you change address on a business account

im looking for away to change address on a business account online any one know of an email address just i never seem to get time to wait on the phone or to do the online chat.

Last Lumia Ever

Sad news for Microsoft Lumia fans http://gadgetshow.channel5.com/news/lumia-650-could-be-microsofts-last-lumia-paving-way-surface-phone

Recent charges on My O2

Is anybody having problems viewing their recent charges on My O2? I used to be able to see an itemised list of all recent texts/calls (in a seperate window) but since the website has been updated, this function appears not to be working. Any ideas? U...

Windows 10 Vending Machine

This looks pretty cool and im sure it will have its uses but cant see it becoming mainstream just yet Windows 10 Touchscreen Vending Machine

aerial direct

about 4yrs ago i got a phone call from aerial direct or what ever it was called before that saying they were working on behalf of o2 and it was time to renew contract , didnt have a new phone however recieved a cheque in lew of phone all was well . J...