Solved: Re: Reduce Monthly Bill

Anonymous · ‎02-11-2015

I have been looking at the new contracts for the iPhone 6s Plus and I can get a contract cheaper for this phone with 30gb of data that I pay for my iPhone 6 Plus now with only 5gb of data! Would o2 reduce my monthly bill? I already have lowest possible bolt ons so reducing that is not an option..

MI5 · ‎02-11-2015

No. The option to reduce your tariff has been stopped.
If it's cheaper for a new contract why not upgrade?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎02-11-2015

No. The option to reduce your tariff has been stopped.
If it's cheaper for a new contract why not upgrade?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎03-11-2015

If the op has a 6s plus I'm guessing upgrading had already been done. ...

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Cleoriff · ‎03-11-2015

@jonsie wrote:
If the op has a 6s plus I'm guessing upgrading had already been done. ...

I knew all these phones with the number 6 would get confusing.... so I have reread the first post...I am sure the op says currently they have the iPhone 6 plus. I thought that was last years model? This years is the 6S surely? (so they could take the option to upgrade to this years 6S?).....

Oh my head hurts working that out.....

Veritas Numquam Perit

MI5 · ‎03-11-2015

No. They have a 6 plus now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎03-11-2015

@Cleoriff wrote:
@jonsie wrote:
If the op has a 6s plus I'm guessing upgrading had already been done. ...
I knew all these phones with the number 6 would get confusing.... so I have reread the first post...I am sure the op says currently they have the iPhone 6 plus. I thought that was last years model? This years is the 6S surely? (so they could take the option to upgrade to this years 6S?).....
Oh my head hurts working that out.....

Yes you are correct @Cleoriff

MI5 · ‎03-11-2015

@Anonymous wrote:
@Cleoriff wrote:
@jonsie wrote:
If the op has a 6s plus I'm guessing upgrading had already been done. ...
I knew all these phones with the number 6 would get confusing.... so I have reread the first post...I am sure the op says currently they have the iPhone 6 plus. I thought that was last years model? This years is the 6S surely? (so they could take the option to upgrade to this years 6S?).....
Oh my head hurts working that out.....

Yes you are correct @Cleoriff

Indeed. Which is why I suggested it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.