on 02-03-2013 17:02
on 02-03-2013 17:02
Hi everyone,
Just wanted to let you know of the flaw in O2 pay as you go service. My account balance was deducted for receiving unsolicited text from 85222. It resulted in straight deduction of 1.5 pounds. The O2 chat support was of little help. My question is tomorrow anyone can register my number at various sites and then I will loose my charge amount because of someone sending text from that website. atleast there should have been a email consent taken if my number is registered at any site website with commercial implications. The most funny part the chat operator states the website that sent me the message is GodsKitchen. I looked at their website and there is no option for any phone registration. I am done with my O2 subscription as what is the guarantee there will not be a repeat of this. The icing on the cake is the chat operator asking me to send a STOP sms and my account again getting deducted:-(. Thought of sharing this wonderful O2 experience incase it is helpful......
on 20-07-2018 07:40
on 20-07-2018 07:40
A common scam if you check other networks
PhonepayPlus has the following information about shortcode number:
85222
Customer care number: | 0149 475 0678 |
Customer care email: | customer.service@tap2bill.com |
Customer care website: | Tap2Bill Limited has not provided this information |
Search result provided by: | Tap2Bill Limited |
Service connected on: | 18 July 2011 |
Service terminated on: | This service is still operating |
Name of service: | Shared Shortcode for Multiple Companies (85222) |
Type of service: | Tap2Bill Limited has not provided this information |
Service description: | Tap2Bill Limited has not provided this information |
How much does this service cost? | £1.50 per Message |
If you would like to find out more about this service or have a question about it, then you should contact the service provider: Tap2Bill Limited
Tap2Bill Limited
Tempus Court
Bellfield Road
HIGH WYCOMBE
HP13 5HA
If you are unsatisfied with the outcome from the service provider, please get in touch with us either by phone on 0300 30 300 20 or online.
Info posted by @MI5 on this thread here https://community.o2.co.uk/t5/Pay-Monthly/85222/m-p/976211/highlight/true#M127841
Veritas Numquam Perit
on 20-07-2018 07:46
on 20-07-2018 07:46
@85222Just to add, to stop this happening again you need to ring customer services and ask for these two bars to be placed on your daughters account ...
Best of luck and welcome to the forum.
Veritas Numquam Perit
on 28-03-2022 15:06
My sons has had this on his account as well, no notice whatsoever