Thank you for your reply MI5. Kick backs? Yes, I thought as much.
The main issue here is that (in my case at least), this was a fraudulent, criminal scam. I don't say that lightly. I didn't sign up for anything. I reported the criminal activity to 02 who essentially told me to be more careful and not subscribe to these texts (texts I never received). I am certain that 02 has a very robust and efficient security section, so my question is, why are they not doing something about this.
I appreciate it's anecdotal, but I suspect that were I to refuse to pay my bill, I would soon enough discover how efficient 02 can be if they choose. Overall, a very poor and disappointing experience for me and my wife.
