Re: Porting to O2

Spenny · ‎18-07-2023

brought one of the family over to O2 and the porting worked a little too well 😶

Ordered the monthly SimOnly and put in the PAC number. Order process was very easy.

The old number was ported before the new sim arrived in the post (next day). The good is that when the sim arrived it worked with the ported number straight away. The bad is that had a day without phone, unless was on Wi-Fi.

Ordered another SimOnly today for other family member, so will see if the previous was a one off or not.

Watch this space.

Phone: Motorola G100, 128GB, Android 12, SIMO 20Gb
Broadband: Virgin 350Mb, Tp-Link Router - Deco S4
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jonsie · ‎18-07-2023

Good luck @Spenny

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Spenny · ‎19-07-2023

Well new Sim Card has arrived. O2 and the Post Office in perfect harmony.

Now wait to see on the porting which by previous experience should be tomorrow and be smooth sailing.

Phone: Motorola G100, 128GB, Android 12, SIMO 20Gb
Broadband: Virgin 350Mb, Tp-Link Router - Deco S4
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Spenny · ‎20-07-2023

So, as you have all been on tender-hook awaiting the outcome 😁. The whole process was seamless and as expected.

Ordered new sim on 18 July (via Uswitch, completed on O2 website, additional line)

Sim arrived on 19 July

Number ported on 20 July

Perfection. I suspect that this is generally the case but great to experience it in action.

Phone: Motorola G100, 128GB, Android 12, SIMO 20Gb
Broadband: Virgin 350Mb, Tp-Link Router - Deco S4
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We are a community of customers and cannot access your account.
To contact O2 click here for O2 Social Media Links