04-09-2024 01:23
The pixel 9 pro fold officially releases today and I'm yet to receive a dispatch email. Is anyone else in the same boat? This is my first time preordering a phone from O2 so I'm not sure if it's normal not to have received an email by now.
10-09-2024 12:22
10-09-2024 12:22
Changed your tune.
I had a s24 ultra.
10-09-2024 12:59
10-09-2024 12:59
Nice one mate. We good yeah. I am coming from apple
10-09-2024 13:32
And mine is also now ready to collect. - so it does pay to do it because I also got an O2 recycle deal adding £200 cash ontop of what they have offered me. (you need to buy a fold 9 to qualify).
10-09-2024 14:26
10-09-2024 14:26
Nice one. You'll be accused.of lying next too.
Enjoy the phone. It's great!
10-09-2024 14:33
I got an email from O2 this morning about upgrading (even though I've already paid the £68 upfront to upgrade early) feeling a bit mugged off now as I may have just waited until the end of the month and upgraded then. No texts or other emails to say it's been delayed either. Really getting annoyed. Worried about cancelling the pre-order because I don't wanna lose the deal I have.
10-09-2024 15:03
10-09-2024 15:03
go into an O2 store if you can, they will definitely say about cancelling takes 24 hours, but if you speak to them first they can and often do have the powers to retain the deal you opted for as well as compensate for any inconveniences you may or may not have had etc.
10-09-2024 15:11
I just want my phone 😞
10-09-2024 16:14
10-09-2024 16:14
I just want mine too, they keep telling me it's been escalated to a team, what team? Nobody getting back to me.
10-09-2024 17:07
10-09-2024 17:07
The same Imaginary Escalation team were all being escalated to.
File complaint under B1N.
And then they have the cheek to ask for customer feedback.
0. 0. 0.
10-09-2024 17:12
10-09-2024 17:12
Definitely seems this way, getting absolutely ridiculous now. I feel even worse for the peeps on here who had an early pre-order that still have not received their devices. I've left a Trustpilot review of their CS but they probably don't care anyway