OnePlus 5T
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on 02-04-2018 14:10
I was due to leave O2 the other day in order to get a better deal on the iPhone X with Vodafone, however I am now more open minded about having a non-Apple phone and was happy to come around to staying with O2 if I could get a good deal on the OnePlus 5T.
I have spoken to numerous customer advisers both on the online chat and over the phone, and find that I'm getting very mixed messages about what is available to me. When I spoke to one adviser on the online chat they said that with a refresh contract the cost of my device overall across 24 months would be £408, however when I have spoken to the retentions department over the phone today they won't offer me a a contract which includes payments towards my device for less than around £480.
The actual phone costs £450 outright from the supplier or from an O2 store, so I'm confused as to why they won't offer me a better deal - it seems here that it is actually better to get a SIM only deal than it is to get a Refresh contract, as they want to charge for the financing of the phone? Has anyone managed to get a good deal on this phone? I'm quite annoyed about it as I feel I'm already compromising by not getting the iPhone X.
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on 02-04-2018 14:20
Get the iPhone or you will most likely regret it.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 03-04-2018 03:06
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on 03-04-2018 03:06

