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O2 text saying unable to process latest payment

LD556
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Anyone else recently got a text saying unable to process payment? I haven’t changed any details. I pay monthly for mine and 2 kids. Had accounts for many years. I do have enough funds etc... scam? Thank you
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MI5
Level 94: Supreme
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@LD556 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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TallTrees
Level 45: Knowing
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Hello @LD556 

Welcome to the o2 community forum. 

Loads of people have these scams, they keep trying to fool someone..thankfully not you. 

Block the number and report it as advised above. 

Good luck and best wishes 



HAPPINESS IS BEE SHAPED

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nikkitro9
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I’ve had the same today I’ve blocked the numbers and forwarded the message to 7762
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nikkitro9
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Sorry to 7726
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