Well, I'm not complaining about my experience this morning at all.
Joined the queue outside the Shrewsbury O2 store at 06:30. At that point I was 14th in the queue and not very optimistic.
At around 7:30, we were told that they had enough stock for everyone in the queue at that time (about 25 people).
Took no more that 10 minutes to process the upgrade from start-to-finish once it was my turn and I walked away happily with my new phone. It's just syncing, now.
Lots of good-hearted banter in the queue and it was a pleasure, to be honest.
Phones4U had 1 handset on Vodafone. Vodafone has 5 handsets. Carphone Warehouse had 5 but they were keeping them for their staff. No idea about Orange but I only saw 1 person walk out of their store with one.
I think O2 did just fine today.
well i agree. I went to the beeston, nottingham store and i thought they were fab. like you we got there just after 6 and we were 15 & 16th in the queue. when the staff got there they went down the queue and gave out raffle tickets (and sweets). they also told us they had 70 in stock (35 of each) so we pretty much knew straight away we were ok for one. then obvisouly once he got to 70 in giving out his tickets which he did do pretty much by opening time people who were after that knew there was none left.
staff were really friendly, process was very quick, we were out by 9am which is not bad considering we were 15th & 16th in queue, and even though i was up at daft o clock i had a really good time as the people in the queue were lovely and we had a good laugh.
we could see people turning up and there faces dropping when they seen the queue but come on, did you really think you could turn up at 8/9am and expect to get one or to not have to queue. 😐
I for one am a happy o2 customer and i've even just emailed o2 to thank them for the service today.
So to you 2 who've posted who work for 02 and had a sh*t day, keep your chin up there are happy customers who are very happy with the service today and thank you for your hard work and wot must have been a nitemare of a day
Just like to say to all those who waited outside our store in Beeston Thanks!!!! You made our day very easy to cope with and it was a pleasure to serve all of you
James, the dude at the middle Desk!!
Your very welcome
good god..get a grip .
The chap you are replying to was nothing but decent on the day . Why and how can you blame people who work on the shop floor for apples distribution ?
are you for real ?
If a staff member called me "you lot" I would get a grip. A two handed grip on the scruff of his neck.
You have trouble understanding humour don't you?
P.S, loving the double standards.
