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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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Joggler Support

Having purchased my Joggler yesterday and hitting the messages app not working problem that it seems loads of new owners are seeing I decided to email support for help. The reply was less than helpful suggesting I go to the shop sales page to go thro...

Anonymous by Not applicable
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  • 12 replies
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multiple accounts on o2

Hi all..I've been an o2 customer for years, the past year or so I keep having multiple accounts linked to my o2 account with different user names etc and I haven't made them, I deleted a load a couple of months ago and thought I was finally back to j...

Anonymous by Not applicable
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  • 7 replies
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Bluebook problem

Hi,I'm having a problem with my Bluebook account online. I am trying to back up my contacts and old messages, and have asked the system to send the settings to my phone so that I can synchronise it with Bluebook. Each time I try this though, I get an...

Anonymous by Not applicable
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  • 5 replies
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o2 surprises

hi there i am tryin to get my o2 surprises but it doesnt seem to b loadin up, it keeps gettin stuck on 30%, does any1 have any ideas? thanks

Anonymous by Not applicable
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  • 10 replies
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General Opinion on the Joggler

Good morning folksI wondered if I could get peoples opinion on the Joggler. Its been bought to my attention that its currently on offer for £49.99, and if nothing else I'm considering getting it simply to use as a digital radio (yes, its wifi streame...

Anonymous by Not applicable
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  • 7 replies
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Is the network down?

I'm in Kent (ME Postcode) and my phone is doing nothing! its connected to 02, but can't recieve text messages, send them or make and recieve any calls at all, just get "message barred" when i try to send a text or a scretching when i try to make a ca...

Anonymous by Not applicable
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  • 7 replies
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roaming charges

Hi,Sure I am not the only one. Just got my phone bill, with roaming charges of over 700 Euro (180 MB). Flabbergasted. Very sure I did not use the data roaming. Any advice on how to handle this?Ron

Anonymous by Not applicable
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Trouble with mobile broadband bill help!!

Hi, I bought mobile broardband for my daughter approx 8 months ago on a 24 month contract. The first bill came in at over £300!!! as they said she had gone over her limit. They did cancel that bill and since then all has been ok until this month. My ...

Anonymous by Not applicable
  • 3066 Views
  • 24 replies
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