General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

K850i startup problem

Hi,New to the forum, and looking for any help to try and get my handset working again.I've got a SE K850i, the 4th since my contract began, and when I came to check for messages this morning the screen had switched itself off but the keypad was still...

Useless o2 customer services.

Having notifyed o2 Customer services/& changing my address online, a handful of times since october 08 of a change of address.I rang up last month to notify them again & to change my tarrif due to change in circumstances i find i am being charged for...

Where is the Webmail Hiding on O2 Home page?

I've been searching O2 site all morning looking for somewhere that might indicate how to log in to Webmail to read my o2 email.The whole site seems to be obsessed with Mobile access be it phones text broadband and simple Webmail access from any PC an...

Video Calls on O2

Ok, so I have a postpay contract with O2 and from what I can see on the website video call minutes are included, and I have 3G coverage where I live... HOWEVER I renewed my contract and got the nokia N95. But I later decided I wanted a Samsung Omnia,...

O2 iphone repair/replacement problems...

Hi guys,Thought I'd use my first post to have a moan about O2's poor practice when it comes to returning an iPhone instore (from doing some research on the subject I have been made aware that it's much better to return your iPhone to an apple store)....

Incorrect timestamp on incoming text messages

Since transfering my pay-as-go number to a Simplicity SIM I have been having problems with the timestamp on incoming text messages - it is exactly an hour ahead. The messages I send are correctly timestamped in my saved items, and correctly timestamp...

Texting Northern Ireland

Hey Guys, I was just wondering if texting Northern Ireland is at normal rate/free texts, due to the fact its in the UK or whether its charged at International rate/extra fee?Anyone shed any light ?

new o2 home page

Am I alone in not liking the new homepage.It always used to be very easy to go straight to your e-mail but it's a pain now.Too many gimmicks like the stupid ducks - not enough concentration on making it user friendly.

Bluebook Login

I have been trying to log into my bluebook which i havent used for at least 6 months now but cant find a log in box anywhere on the O2 website!! I've managed to log into my o2 account but when i click the bluebook link there is no log in point. Phone...

Webtext

I switched to O2 last month, and have not once been able to use the website to send text messages. I have tried at work and at home, on both IE and Firefox at the latter. The page it tries to go to just never loads up. Any ideas?