O2 shambles again - you think after 3 launches they....

on 24-06-2010 09:22
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on 24-06-2010 09:22
The lady has spent over an hour on the phone trying to talk to upgrades!!
Orange & Vodafone customers have been and gone already!!!
O2 you are a shambles, you arranged for only current customers to get phobes and you still can't cope!
If the phones where not network specific , vie had taken one on orang eor voafone!!!
Sort it out!
Darren

on 24-06-2010 09:39
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on 24-06-2010 09:39

on 24-06-2010 09:42
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on 24-06-2010 09:42
I went to O2 and not a chimp outfit and they were excellent.

on 24-06-2010 09:44
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on 24-06-2010 09:44

on 24-06-2010 09:48
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on 24-06-2010 09:48

on 24-06-2010 09:51
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on 24-06-2010 09:51
Thus phones 4 u have been great, it's the 02 process that is poor!
Please read the post correctly before posting in future.
Phones 4 u are trying there best, but if they can't get through to O2 then it's 02 who are not organised enough!

on 24-06-2010 10:05
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on 24-06-2010 10:05
Joined the queue outside the Shrewsbury O2 store at 06:30. At that point I was 14th in the queue and not very optimistic.
At around 7:30, we were told that they had enough stock for everyone in the queue at that time (about 25 people).
Took no more that 10 minutes to process the upgrade from start-to-finish once it was my turn and I walked away happily with my new phone. It's just syncing, now.
Lots of good-hearted banter in the queue and it was a pleasure, to be honest.
Phones4U had 1 handset on Vodafone. Vodafone has 5 handsets. Carphone Warehouse had 5 but they were keeping them for their staff. No idea about Orange but I only saw 1 person walk out of their store with one.
I think O2 did just fine today.

on 24-06-2010 10:10
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on 24-06-2010 10:10


on 24-06-2010 11:05
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on 24-06-2010 11:05

on 24-06-2010 11:22
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on 24-06-2010 11:22

