O2's Roaming partners

[AWE]

Does anybody know who aree O2's roaming partner(s) is/are in Finland?

I have the phone set to "automatic" and it always finds Telia but this network seems to have substantial gaps in its coverage.

[Enlli]

Don't think they produce lists these days

Just set things to manual and see what works. 

[pgn]

The largest telephone operators in Finland are Elisa, Telia, DNA and Moi Mobiili. And don't worry about any that come up with "Forbidden" next to them on your phone in a manual search, @AWE - when roaming, any network that you can get connected to is good 👍🏼

[AWE]

Haven't been able to get any roaming service since last Friday. None of the networks seem to work. Is there a problem with O2's servers?

[madasaf1sh]

@AWE 

It has nothing to do with Servers, as long as your phone is enabled for Roaming the local partner should let you connect.  

If you can't connect to any network, then try changing the network to 4G 

If not then you will need to contact o2 all the contact details are here Guide: How to find help & contact O2 you might be best to use Social Media or use Skype to call o2 in the morning on +44 800 902 0217 ( Guide: A Guide to Skype )

[AWE]

Thanks for replying.

I have tried all the networks that the phone sees and I've made sure the phone is in 4G mode. Data roaming is on and I have at least 10GB of capacity having just renewed the package (I use a prepaid sim).

No joy at all.

Safari message is "Cannot load page because the Server has stopped responding".

[Enlli]

You say you are PAYG, that would produce a problem making calls in Finland as 3G has closed down and your phone may not drop to 2G quick enough.

That should not stop data roaming unless the network are starting to refuse access to none 4G Calling phones.

[madasaf1sh]

@AWE 

Looks like a number of people on giffgaff have also been having issues roaming in Finland.. 

https://community.giffgaff.com/d/34226446-cannot-use-roaming-in-finland

Also seen it mentioned on EE and others
Sorry but your best bet it sot contact o2 via social media Guide: How to find help & contact O2 

[AWE]

Enlli,

My phone is set to 4G in the "mobile data options" tab. I can send and receive sms and whatsapp messages. It's only the web access that is the problem

[jonsie]

No data

These are some tips to try :

•   Reboot phone.
•   Manually search for a different network
•   If using an iPhone, change data APN to  mobile.o2.co.uk
•   Call customer service to check for any roaming bars
•   Or if you message O2 using the social media links below, they should be able to help you with this