EU roaming

[lijo]

I have O2 travel.   Just arrived in Portugal and turned on data roaming it has automatically connected me to Vodafone but I cannot access internet or WhatsApp.  My other half has go O2 pay as you go and her phone automatically connected to MEO and she can access everything.   Never had this problem before.   Can anybody help

[jonsie]

These are some tips to try :

•   Reboot phone.
•   Manually search for a different network
•   If using an iPhone, change data APN to  mobile.o2.co.uk
•   Call customer service to check for any roaming bars
•   Or if you message O2 using the social media links below, they should be able to help you with this