Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I ordered a new phone and contract on the 1st of November. O2 have only activated my account today!!!It's took a full month to get a contract. Now, however, I am unable to port my number from vodafone to o2 because I can't log in to MyO2. I tried a f...
I need copies of year 2020 invoices, how can this be claimed from O2. There is a legal right to obtain copies up to 6 years. Who to contact in O2 for this? Thanks
We always tell people not to use esim as a primary sim, as they cause more issues than they solve, and in the US its more of a problem.This article is a good view on why Physical Sims are betterhttps://www.androidpolice.com/i-was-team-esim-but-now-i-...
Hi, we are about to stop using our landline. I have an iPhone, is there any way certain numbers can get through to me at night in particular? I put my phone on silent so I don’t get disturbed. Thanks for any advice. Mia.
This contains some useful guidance :- BBC One - Rip Off Britain - What to do if your Phone is Stolenhttps://www.bbc.co.uk/programmes/articles/4SRrKX6GQdcqsGGNz4tvmqk/what-to-do-if-your-phone-is-stolen
I have been on O2 for 3 years. The first 2 of them were on my phone contract. At the end of my phone contract, I agreed to move to a 2 year SIM Only Contract. So I was led to believe that the ETC (Early Termination Cost) shown on my O2 App is the cos...
I want to leave 02 virgin. I have spent 2 hours trying to log into my account, multiple 'password not correct , silly verify with bicycles and traffic lights, 3 resets, 4 PAC requests, I am stuck. What next, I will chuck the phone out of a travelling...
This is an informative article for those who have ever wondered how digital data circumvents the world :- Meta plans to build a $10B subsea cable spanning the world, sources say | TechCrunchhttps://techcrunch.com/2024/11/29/meta-plans-to-build-a-10b-...
For the past week ive been trying to upgrade my o2 contract via my account online and over the phone. I get all the way to the end, then i'm asked to enter credit card details to pay £1 for an upfront payment verification check. This fails every sing...
We are in a very rural area of North Wales and have had the benefit of the Shared Rural Network initiative utilising a Home Office mast (for emergency services) to now provide a mobile signal from all 4 SRN providers (O2, Three, EE, Vodafone). Previo...
