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O2 need to treat us better!

jonsie
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Now why can't o2 do something similar for their customers? They are just way behind in so many ways.Screenshot_20170901-153542-1.png

 

 

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jonsie
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Message 11 of 26
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pgn
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O2 does offer early access to C4 programs, reduced price meal or coffee deals and access to certain music-related perks... You're right, so called Priority Moments and the like ignore the real delighters,  like an extra chunk of call time or data for "free" now and then...

Message 12 of 26
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jonsie
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I've dealt with EE customer service on half a dozen occasions and have always been dealt with courteously and always had the problem resolved straight away. Except after the porting, which took one day, when everything was ok apart from being able to receive calls.

Apparently so they said, it was to do do with an incomplete port, down to O2 and I believed them Whistle but they sorted it out the following day and two people promised to call me around lunchtime to make sure all was OK..... they actually called so I won't have anything said about their customer care. Speak as you find.... 

Message 13 of 26
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viridis
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@pgn wrote:

O2 does offer early access to C4 programs, reduced price meal or coffee deals and access to certain music-related perks... 


Ever tried claiming anything off priority?

Message 14 of 26
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pgn
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@viridis wrote:
Ever tried claiming anything off priority?

Nope. Nothing I have wanted, as far as I can recall.  In fact, I unregistered from Priority Moments to stop the annoying SMS messages landing on my phone at odd hours of the day and night. Don't know

Message 15 of 26
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jonsie
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Priority is a waste of time. I only use it to enter the competitions on the remotest chance I'll actually win something one day!

Message 16 of 26
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jonsie
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MI5
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Sweet
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 18 of 26
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Cleoriff
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That looks great @jonsie Bouncy

Veritas Numquam Perit

Girl in a jacket
Message 19 of 26
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Fellwalker
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I got a Priority  free ice cream from Thorntons the week before last...  delicious

Note 9. O2 since 2007.
Message 20 of 26
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