O2 Website - MY O2 Page Down

[Anonymous]

For attention of Admins/IT Support:

O2 website - my O2 page down - The connection was reset error - or - This page is unavailable.

[TheresaV]

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@Cleoriff wrote:

@TheresaV 

Sorry to say, mine isn't working. Same problem. Using PC and Firefox, sign in box appears as before, add my sign in details and the sign in button remains greyed out.

Have cleared cache and cookies. So not working for me.

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I was thinking this might be the case. Sorry about that @Cleoriff, I will forward this to the team again and have this looked at. Apologies!

[TheresaV]

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@MI5 wrote:

In fact it seems like no verification texts being received from O2 at all. Customers can't do sim swaps or get codes to activate Disney, if you feel like another issue to fix @TheresaV 

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I will have a look at it, thank you @MI5 Feel free to tag me in posts if you say any coming up

[Cleoriff]

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@TheresaV wrote:

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@Cleoriff wrote:

@TheresaV 

Sorry to say, mine isn't working. Same problem. Using PC and Firefox, sign in box appears as before, add my sign in details and the sign in button remains greyed out.

Have cleared cache and cookies. So not working for me.

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I was thinking this might be the case. Sorry about that @Cleoriff, I will forward this to the team again and have this looked at. Apologies!

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The last time this happened @TheresaV it was some sort of coding issue.

[TheresaV]

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@Cleoriff wrote:

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@TheresaV wrote:

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@Cleoriff wrote:

@TheresaV 

Sorry to say, mine isn't working. Same problem. Using PC and Firefox, sign in box appears as before, add my sign in details and the sign in button remains greyed out.

Have cleared cache and cookies. So not working for me.

---

I was thinking this might be the case. Sorry about that @Cleoriff, I will forward this to the team again and have this looked at. Apologies!

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The last time this happened @TheresaV it was some sort of coding issue.

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I have raised this internally again @Cleoriff with all the additional details you provided and the team is looking into it 

[Cleoriff]

Thanks a lot @TheresaV 

[TheresaV]

They are still looking into this @Cleoriff. Sorry I can't give you an update yet but we are definitely on it!