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O2 Website - MY O2 Page Down

mm7000gb
Level 11: Motivator
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For attention of Admins/IT Support:

O2 website - my O2 page down - The connection was reset error - or - This page is unavailable.

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Cleoriff
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Hi @mm7000gb 

Mine is also down via PC but working on the app.

I wouldn't be too concerned, this time of night is when many O2 systems go down for maintenance.

Try again later is my advice.

*The Game Is On*

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mm7000gb
Level 11: Motivator
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@Cleoriff Hi, Im not too bothered, just wanted to check my available data.

But it has been down since early afternoon though, just posted for the attention of an O2 admin.

Cleoriff
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@mm7000gb 

Is it working for you this morning? Mine is back on via PC and Mobile?

*The Game Is On*

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Mi-Amigo
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@mm7000gb and @Cleoriff 

Just checked - two minutes ago, this morning [Thurs] - using link top right on Community.

Comes up with - error. site cannot be reached.

Using laptop and Chrome. 

Any news/info @Martin-O2  @TheresaV  @LukasB ?

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Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

Cleoriff
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@Mi-Amigo 

How weird is that? Mine is still working on PC....and phone.

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Mi-Amigo
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@Cleoriff wrote:

@Mi-Amigo 

How weird is that? Mine is still working on PC....and phone.


Very strange @Cleoriff 

Just checked again and still not working.

My concern is not for myself but for other users who might not be able to check their data and run out and also those customers who are advised to go to My02 to check info but find they can`t access it.

animated-elephant-image-0327


Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

Cleoriff
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All change.

Although mine was working ok this morning, it was just after I signed into forum so didn't need to sign in to My O2. Now I can't get on at all. The sign in box remains greyed out after I enter my login details.

Ok on phone though.

*The Game Is On*

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mm7000gb
Level 11: Motivator
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@Cleoriff It's not a sign in problem, I can sign in to www.o2.co.uk and community forums but the - My O2 page will not display (For me anyway) on my PC, laptop and phone (Browser) 

Mi-Amigo
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@mm7000gb wrote:

@Cleoriff It's not a sign in problem, I can sign in to www.o2.co.uk and community forums but the - My O2 page will not display (For me anyway) on my PC, laptop and phone (Browser) 


That`s the same problem I`m having @mm7000gb and @Cleoriff 

Can sign in to Community but My02 page won`t display on laptop. I havent got smartphone so don`t know if it applies to that.

animated-elephant-image-0327


Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.