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O2 System change

Anonymous
Not applicable

 

I just logged into my O2 screen only to find its once again changed and I cannot find any way to check my recent usage i need to find this information day by day to manage my account I can’t wait until the end of the month, and please take a complaint it’s a terrible front screen please put the other back!!!

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MI5
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I've just checked mine and it's not changed (as yet).
Recent charges are still on the left hand side of my device tab.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 36
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Cleoriff
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Hi @Anonymous I have checked mine. it took ages to load but has changed (Thanks for this as I had no idea it was changing!)

I can see what I need to in Recent Charges . Click on the + sign right hand side of it. It brings down a drop down box.....

All the tabs now have either a + sign or a > symbol... right hand side of each particular tab

Veritas Numquam Perit

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Cleoriff
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Mine is now displayed like this

New billing details.PNG

Veritas Numquam Perit

Girl in a jacket
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jonsie
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Mine hasn't changed but checking data and remaining data is always easiest in the phone/tablet app. Recent charges are still on the home My O2 website but doesn't give you present usage for data.

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jonsie
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Bambino
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Yes, going into your phone's settings is the most direct and immediate way to check your data usage. To check call and text usage I believe you can text the word 'Balance' to 21202.

I DO NOT WORK FOR O2



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Cleoriff
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Bearing in mind I have just had a bill...therefore only used Wifi This is how the Recent Use is displayed when I click on the + right hand side of drop down box

new data.PNG

However I would always check data via Phone settings as said..

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Cleoriff
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And yes with system change it is still showing.

New data showing.PNG

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jonsie
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