Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
July 27th 2015 I bought an iPhone from Carphone Warehouse online on a 24 month contract with O2 , using my Barclays current account, happy and all fine.... Forward to 9th December 2015 I arrive home and there was delivery of an IPhone same model as o...
Android Pay is now available in the UK, the application can be downloaded from the UK Google Play store. I have downloaded and sucessfully added cards from my providers.
Hi guys, We have some fantastic threads in the community that are very long and contain hundreds or thousands of messages. These threads are really special, such as our Introduce Yourself, Wanty's Place or the Virtual Lounge. Myself and the team are ...
Apparently O2 customers have a pre sale for tickets for this show but know idea how to find it?
has anybody got this deal cause im thinking about getting it cause im still payg and im paying for more data than anything else. but the thing thats putting me off a sim only deal right now that 0845 and other number scam because i dont want a massiv...
I think it is unacceptable to have to wait 12 months to unlock a mobile phone that has only ever been used with a pay as you go SIM. This makes a mockery of not having a contract phone. You are in effect forcing a contract upon pay as you go customer...
Hello, I have a quick question.I bought a Samsung S7 Edge LED Flip Case, in store on the 26/03/2016. Today, the LEDs on the case have stopped working.Would I be able to get a replacement if I were to take it back to the o2 store I purchased it from?I...
So after successfully landing my phone at the bottom of a pond this morning I call 02 to claim on my insurance for the handset.As if I'm not stressed enough as I am expecting some important calls regarding job applications (luckily able to give them ...
Hello all, Maybe I have missed the whole point of this customer forum. I really thought it was a place to view your thoughts and experience with 02 and all related devices. After one moan about my experience with customer service which I found out we...
Hi, I was today nicely served by Guru -Joby in Swindon ( Brunel Centre )O2 service. Just wanted to say a big thanks to him and O2.
