Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 45136 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 36770 Views
  • 45 replies
  • 6 kudos

Like new..?

Is this just a rebranding of refurbished? Appeared today that I noticed. Gives you the options of "perfect" & "almost perfect" Like New A great range of phones, for less. That's what you get with Like New. Our second hand phones are checked over and ...

viridis by Level 56: Guvnor
  • 9437 Views
  • 12 replies
  • 0 kudos

Resolved! late payment

today I received letters telling melate payment then i just got a text an they have cut off incoming calls how am I supposed to pay the bill if the call just shows call baring

Anonymous by Not applicable
  • 2488 Views
  • 5 replies
  • 0 kudos

Resolved! How do i complain

Me and my husband was woken up last night at 1.23am with a text from o2 telling me my data was low, it frightened the life out of us we thought there was something wrong we our children. o2 should make sure these messages come through at a reasonable...

armo31 by Level 1: Joiner
  • 4962 Views
  • 7 replies
  • 0 kudos

The pre-order process for the Samsung Galaxy Note7

16 August 2016. The BIG day. Woke at 6am to order from Samsung. By 6:10 was ready to hit someone. Realised that it was me needed hitting - I had HTTPS everywhere switched on, and that prevented the Samsung web site from correctly adding the phone to ...

2016-08-18 quidco carphone warehouse offer.PNG 2016-08-19 Carphone Warehouse front page advert for Note7 says free vr headset but has tiny note1.jpg 2016-08-19 Carphone Warehouse front page advert for Note7 says free vr headset but has tiny note1.jpg 2016-08-19 (2).png
Fellwalker by Level 9: Fired up
  • 8183 Views
  • 11 replies
  • 2 kudos

Rootmetrics mobile survey

Oh dear. Not good news - o2 comes last in survey of the big 4 networks. Apologies for the source: http://www.dailymail.co.uk/money/bills/article-3768830/Best-worst-UK-s-Big-Four-mobile-network-providers.html

gmarkj by Level 67: Unsung hero
  • 6330 Views
  • 35 replies
  • 0 kudos

Resolved! international favourites

I have the favorite international fare but I can not make calls abroad, this morning I went to the store, but did not solve the problem.

melani by Level 1: Joiner
  • 4063 Views
  • 9 replies
  • 0 kudos

Resolved! Upgrade as a sharer

HI Guys, Is it possible to upgrade a phone which has no data in its own tariff but is using data from another device. All the upgrade tariffs seem to come with data. I would like to upgrade the phone but not change my tariff...which is minutes and te...

Anonymous by Not applicable
  • 3829 Views
  • 9 replies
  • 0 kudos

Resolved! Getting a smartphone SIM questions

Can I take the SIMs out of my O2 laptop dongle and the one in my mobile phone both are pasg and use them to get me started? I do not at present know much abot smartphones so be gentle with me. Thanks David

Anonymous by Not applicable
  • 2901 Views
  • 12 replies
  • 0 kudos