O2 STATUS CHECK - Page 3

Anonymous · ‎05-08-2015

I have had no "sufficient" signal since the 21st July & i the website shows there are no problems!!!

I have called O2 and they have stated there is a mast down, so my question is when the status web check is meant to be live, why is the website not updated...surely this would save on unneccessary calls to O2?!!

The next wonderful thing about O2 is that the mast that is down is on private land and therefore they require premission before they can carry out the works.....smart move O2!!!

They always say, have you tried TU GO??!! Well, yes i have and do they not relaise that its not the best app in the world and you are limited as to where in the property you can go without losing the wi fi signal!!!

What do O2 consider to be a "reasonable" time to get the repairs done!!??

Anonymous · ‎07-08-2015

THIS IS ABSOLUTELY UNBELIEVABLE!!

Toby, the Community Manager got 02 to update the Status to say that the mast was down & guess what people.....no signal still and 02 have stated that everything is working fine!! They have changed the status AGAIN!!!

I have never ever met a bigger bunch of muppets than O2!!!

TOBY....please sort if you can mate?

jonsie · ‎07-08-2015

Unbelievable? Why, this is O2....

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MI5 · ‎07-08-2015

Maybe they fixed it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎07-08-2015

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Anonymous · ‎07-08-2015

Ofcourse they have fixed it M15, its just i cant make or recive any calls, obviously i didnt realise as part of my contract with o2, i am not meant to recieve or make any calls!!?? LOL

I'm so sorry O2 not to believe you as you are the only company who can probably walk on water!! lol

Anyway, just on the phone to them now....keep you posted

Cleoriff · ‎07-08-2015

Perhaps you have a new type of contract @Anonymous? One where you are not allowed to make calls or text...?:smileywink:

Veritas Numquam Perit

Anonymous · ‎07-08-2015

I sure do M15, its for friends & family, would you like one, i can certainly recommend you to O2!! LOL

Well, just come off the phone to them LANDLINE!!! LOL And Network Services are aware that the mast is down and dont know when it will be back up as they have received no report from the Engineers who must have gone on holiday to the North Pole!!! LOL

So basically, just shut up and wait....

Well, still in the same situation....progress...dont you just love it!!

Anonymous · ‎07-08-2015

Sorry meant for Cleoriff not M15 but hey, anybody want a recommendation? Not a problem?!! LOL

MI5 · ‎07-08-2015

The engineers are all in France en le oliday

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎07-08-2015

The network is alive and well but has moved to Bolton

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