O2 STATUS CHECK

[Anonymous]

I have had no "sufficient" signal since the 21st July & i the website shows there are no problems!!!

I have called O2 and they have stated there is a mast down, so my question is when the status web check is meant to be live, why is the website not updated...surely this would save on unneccessary calls to O2?!!

The next wonderful thing about O2 is that the mast that is down is on private land and therefore they require premission before they can carry out the works.....smart move O2!!!

They always say, have you tried TU GO??!! Well, yes i have and do they not relaise that its not the best app in the world and you are limited as to where in the property you can go without losing the wi fi signal!!!

What do O2 consider to be a "reasonable" time to get the repairs done!!??

[Anonymous]

THIS IS ABSOLUTELY UNBELIEVABLE!!

Toby, the Community Manager got 02 to update the Status to say that the mast was down & guess what people.....no signal still and 02 have stated that everything is working fine!! They have changed the status AGAIN!!!

I have never ever met a bigger bunch of muppets than O2!!!

TOBY....please sort if you can mate?

[jonsie]

Unbelievable?  Why, this is O2....

[MI5]

Maybe they fixed it

[jonsie]

[Anonymous]

Ofcourse they have fixed it M15, its just i cant make or recive any calls, obviously i didnt realise as part of my contract with o2, i am not meant to recieve or make any calls!!?? LOL

I'm so sorry O2 not to believe you as you are the only company who can probably walk on water!! lol

Anyway, just on the phone to them now....keep you posted

[Cleoriff]

Perhaps you have a new type of contract @Anonymous? One where you are not allowed to make calls or text...?:smileywink:

[Anonymous]

I sure do M15, its for friends & family, would you like one, i can certainly recommend you to O2!! LOL

Well, just come off the phone to them LANDLINE!!! LOL And Network Services are aware that the mast is down and dont know when it will be back up as they have received no report from the Engineers who must have gone on holiday to the North Pole!!! LOL

So basically, just shut up and wait....

Well, still in the same situation....progress...dont you just love it!!

[Anonymous]

Sorry meant for Cleoriff not M15 but hey, anybody want a recommendation? Not a problem?!! LOL

[MI5]

The engineers are all in France en le oliday

[jonsie]

The network is alive and well but has moved to Bolton