O2 Chat not working

[Anonymous]

I have been trying to use the chat for over 4 hours, but all i get is 

Give us a moment

We're just checking to see if there's an available agent.

I have disabled adblocks, cleared the cache and restarted the browser and still nothing

calling is not an option as my handset is barely functional

can anyone think of anything i can do on my end?

[Anonymous]

You could call from a landline or use your o2 sim in another o2 phone if you have access to one 

[Anonymous]

O2 doesn't seem to be working! no Chat and no support with swapmysim. I've been trying to get a code since 2 this afternoon and now they tell me I've used my allowance for the day - try again tomorrow! Useless.

[Anonymous]

Call CS if you need too as live chat can be unreliable 

[Cleoriff]

Try this to get on Mobile Chat http://www.o2.co.uk/mobile/chatnow @Anonymous and @Anonymous

[Anonymous]

Thank you very much, Im just waiting for someone now, i did contact them over facebook to sort out the initial part of my quirey, but this is so much faster

[Anonymous]

Hopefully they'll get back to you soon @Anonymous or contact them again 1st thing tomorrow because they will usually shut down around 11pm