Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
MyO2 app shows that I've got no data left at all, although the used amount is roughly correct (3.5GB used, and my allowance is 5GB) The MyO2 section of the website though shows that I've got unlimited UK data :) Anyone else getting the same?
I have had a problem connecting to My account on 1 of the contracts i own ( Wife's ) I have had tobring products in to my account to access online. I need my wife to be able to access her details from her phone as it is now locked out in MYO2 APP. Is...
anyone know how i can contact these scammers, theyve charged me hefty amount for quizes ive never played!!! someone please help. also are o2 able to block this site off my device??
Hi guys, O2 Recycle has been running for a while as a service and the team would really like to gather some feedback and insights from you guys. It’s a much-debated subject here on the community and this is a great chance to let your voice be heard. ...
yet again o2 let us down useless
Hi,I need to forward a couple a couple of emails sent from the foreign customer service email department, does UK Customer Services have an email address?Thanks,Andy
I'm so frrustrated at the lack of customer service that I may been posting this twice! Phone returned on time - YESPhone unlocking - NORepair successful NO, but the email that I received stated "Your phone is fixed. You can put your sim back in your ...
The coverage info shows no 4G in Alton Hants, but my Nokia Lumia 930 has displayed an 2-3 bar 4G signal for the past 2 weeks. Is testing being done or is it due to the fine weather or a response to Vodaphone bringing 4G to Alton?
Today I saw an offer for an iPhone 5s with o2 at the Carphone Warehouse on a 24 month contract, however it was for a new contract not an upgrade. As I was in the upgrade period of my current contract the Carphone Warehouse advised me to contact O2 ab...
Please please help me as I've spent what feels like an eternity tryingthrough your webchat site to request a very simple task to beundertaken.I then write to the customer service link that O2 sent me and get an automated message saying to make contac...
