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Not Receiving OTP

ITO
Level 1: Joiner
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Bank sends otp my galaxy fails to ring.

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gmarkj
Level 53: Renowned
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If you have a spend cap on your account @ITO then it might stop texts coming through from short numbers (starting 6 or 8).

Contact customer services on 202 if you are a pay monthly customer and get them to check.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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