If you have a spend cap on your account @ITO then it might stop texts coming through from short numbers (starting 6 or 8).
Contact customer services on 202 if you are a pay monthly customer and get them to check.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
Track usage, upgrade and get support with the My O2 appDownload My O2