After two and a half years on Home Broadband Premium @ speeds of 11Mb plus download and 1Mb upload problems started last week.
The router started dropping out and re syncing up to 900 times, 2nd line tech said it was a record for him!
Anyway they did a 24Hrs line test and have sent me a new router,
I'd already tried two routers, A O2 Mk2 and a Netgear DG834GT same results :womanindifferent:
I plug in the new router this morning and low and behold all is well in the world but at 8.5Mb and 0.9Mb,
2nd line tech have told me there is nothing wrong with the line!!!!!
I have the distinct feeling after 2.5 years with O2 Broadband I'm being rolled over and fed ****,
I'm thinking of pulling the plug on em en-mass but have a telephone line contract till September (£51 to quit)
and 3 Mobile contracts that run out in July...(£???)
Anybody else had a similar experience?
Totally Gutted
H126
The router started dropping out and re syncing up to 900 times, 2nd line tech said it was a record for him!
Anyway they did a 24Hrs line test and have sent me a new router,
I'd already tried two routers, A O2 Mk2 and a Netgear DG834GT same results :womanindifferent:
I plug in the new router this morning and low and behold all is well in the world but at 8.5Mb and 0.9Mb,
2nd line tech have told me there is nothing wrong with the line!!!!!
I have the distinct feeling after 2.5 years with O2 Broadband I'm being rolled over and fed ****,
I'm thinking of pulling the plug on em en-mass but have a telephone line contract till September (£51 to quit)
and 3 Mobile contracts that run out in July...(£???)
Anybody else had a similar experience?
Totally Gutted
H126
Those are now on your side. There were some before BT corrected the fault.
I don't know for sure (perhaps somebody else can comment) but it may well be the XTF-68 being incorrectly used that is causing these errors....but I'm only guessing
Any error will cause some reaction on the connection, CRCs probably would not cause a disconn. but will slow things up. Error Seconds can occur on the initial connections to the MSAN in the exchange or if there is Loss of Signal and Loss of Framing are I believe associated with CRCs.
On a good line you would see some CRCs and HECs (ignore FECs because those have been corrected)...but no Error Seconds, Loss of Framing or Loss of Signal.
I don't know for sure (perhaps somebody else can comment) but it may well be the XTF-68 being incorrectly used that is causing these errors....but I'm only guessing
Any error will cause some reaction on the connection, CRCs probably would not cause a disconn. but will slow things up. Error Seconds can occur on the initial connections to the MSAN in the exchange or if there is Loss of Signal and Loss of Framing are I believe associated with CRCs.
On a good line you would see some CRCs and HECs (ignore FECs because those have been corrected)...but no Error Seconds, Loss of Framing or Loss of Signal.
Those are now on your side. There were some before BT corrected the fault.
I don't know for sure (perhaps somebody else can comment) but it may well be the XTF-68 being incorrectly used that is causing these errors....but I'm only guessing
Thank you for the reply,
I forgot to update in my update post that the kind BT engineer replaced my old
master box/ XTF-68 with a nice shiny new NTE-5 master box.
ADSL and Telephone now connected to the NTE-5 via O2 microfilter until I can get a master faceplate filter fitted.
Cheers
H
Thanks for the reply ravefromthegrave,
I have the original o2 router plus a Sky Netgear DG834GT with the latest DGTeam firmware on it so
I'll give one of these a go in place of the new O2 MKIV router they sent me and see if anything changes.
As for distance from the exchange the 2nd line tech told me on Monday that I'm 2.47 clicks from the
exchange using the line capacitance reading, SamKnows says I'm only 1.7 clicks away, this must be as the crow flies
I think I'm lucky, this is the best ADSL connection I have ever had even though I have had this recent problem
Thanks again
H
I have the original o2 router plus a Sky Netgear DG834GT with the latest DGTeam firmware on it so
I'll give one of these a go in place of the new O2 MKIV router they sent me and see if anything changes.
As for distance from the exchange the 2nd line tech told me on Monday that I'm 2.47 clicks from the
exchange using the line capacitance reading, SamKnows says I'm only 1.7 clicks away, this must be as the crow flies
I think I'm lucky, this is the best ADSL connection I have ever had even though I have had this recent problem
Thanks again
H
