General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

New customer, not the best start ...

I saw the nokia 620 was on offer on Wed and thought it would make a nice impromptu gift for the wife, and timed nicely with valentines, she's on orange but looking to change, so I order, get confirmation, get dispatch confirmation and then a text wit...

Resolved! Unable to join network

I was working on my iPad connecting wirelessly via my router. Suddenly the connection died. I tried to reconnect without success. I reset the network settings and when I hit "join" I keep getting the message "unable to join the network". I am unable ...

Resolved! O2s website.

I am not at all happy about the o2 website as it would not let me webchat to find out why there is a problem with the pay your bill page. Also when I did it was extremely slow and did not take the payment properly so now I have to wait (as there is a...

not happy

have been on the phone 4 times, and still waiting for help...???

Resolved! Missed calls from mobile numbers starting 07734 953 ***

Hello, I'm getting a lot of missed calls from mobile numbers and when I ring back the cut off straight away, the weird thing is that the numbers are 07734 953 xxx, 07734 953 xxx, 07734 953 xxx which look very close together. Does anyone know if these...

Tags.

I'm not sure which board I should use, but I'd like to know what a "tag "is.I have seen "tag" on Facebook, near a photo, and on O2.Immey

Resolved! Do long standing 02 customers get further discount from 02 for new contracts?

I'm due an upgrade and an currently on the simplicity package. I now need a new smart phone but the current contracts on offer are not good enough. Is it worth haggling with 02 to get further discount on a new contract? Being a long standing customer...

Who Here Thinks That O2 Should Start Again!

With all these website "improvements", its hard to keep up, a page that I found yesterday, no longer exists today , over the years o2's services have grown rapidly, o2's services are great, but there website however has failed to keep up with all the...

Resolved! slow texts

The last couple of days texts between me and my wife have taken ages to send. I sent my wife 2 texts yesterday at 1300ish and she only received them at 1730. Today not quite as bad. 9 mins delay at lunchtime again. Anyone else with same problem?

Reciving.....PPI sales text from an 02 phone

I have been reciving PPi Text messages to my 02 phone from another o2 phone how do i Report them and get them to stop sending messages to me and others. The Telephone Number that is sending these messages to me is xxx. and the next one just now [EDIT...