General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

This is why we all need to report spam calls and sms

http://www.bbc.co.uk/news/uk-scotland-scotland-business-21855594 If we report all calls and sms to ico or tps then action is taken as per this thread http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow-...

Resolved! Upgrade to iphone5 but lower tariff

I'd like to know if I upgrade iPhone 4 to 5 in may, can I get a lower monthly tariff pay £31 at minuet and can only afford around £20 now, and want iPhone 5 for free , help

Resolved! NO SIGNAL at home

Hey, Any solution to this....I have had no signal at home now for 3 days! My husband has lost signal on his phone too at exactly the same time. Both O2 in Southampton area.Tried the sim, wiping it, trying it in another phone etc. Restarted the phone....

Resolved! Going abroad

Hi. This is my first time in this forum. I am going to America in May and once I get through customs I need to ring my friend's cell phone. Is there a code I need to put before the number?

4 for 1 texts

When are O2 going to offer 4 for 1 international texts again?

Resolved! O2's 6 Pack Screen Protectors

My partners just got her phone delivered, the sales rep offered he the 6 pack of screen protectors for £6.99, she took them. just got the phone delivered half an hour ago and what a waste of money the protectors are, their just a generic size and you...

Resolved! Using abroad

I use my phone frequently from abroad & recently have started getting texts from O2 asking me to contact them to confirm my phone hasn't been stolen because I've gone £22 over my monthly bill. Not unusual for me. I contacted them yesterday & got my r...

Resolved! NO SIGNAL - 12 HOURS NOW!

Hi allI need help/advice, my phone at least once a week loses o2 signal and the time period varies, I turn the phone off/on and remove the sim etc. I work in an office with 150 people and often enough not all o2 customers are affected there will just...

People unable to hear what I say

Hi i live in Cambridge (CB25) and have had an issue with people not hearing what i'm saying, contacted O2 and told to re-boot phone, new sim installed 3G switched off and still the same problem!!! i spoken to about 10 other people on o2 in the same a...

Resolved! 2 year contract

I have just taken out a 2 year contract iphone 5 £36 a month. My question is, after the 2 years will O2 just roll on another contract although I have only signed up for 2 years?