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No service!!

Joolz1
Level 1: Joiner
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I'm totally fed up with having no service on my S24. Ever since I went from Virgin to 02 it's a nightmare.  I'm missing doctors calls, texts don't come through, and helf the time I can't make a call. 

Battle going on with 02 right now, I'm not paying for a service I'm not getting!!

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pgn
Level 76: Forum Legend
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Did you get an O2-branded SIM when you moved, @Joolz1? It fixes many such ills.

Photo id and your O2 store will be quickest for this task, @Joolz1 

Good luck!

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madasaf1sh
Level 77: Grand Master
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@Joolz1 

There is a very simple fix - pop to an o2 store with Photo ID and get a new SIM card, if you are still using the original Virgin Sim.. as this is a know problem with the dodgy Belgian sims... 

Just to note Virgin never actually ran a network they piggybacked off EE then Voda then closed it down.. 

Also read your terms as o2 (NO network) guarantees network coverage or service uptime..

--
iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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