No access to Network - Page 38

Anonymous · ‎11-05-2010

Hello. My phone says 'No access to network' which has never happened to me before. Is there an issue with o2's network? Anyone else with this problem? Or is it something to just do with me?

I can't even ring o2 to tell them! Any advice?

perksie · ‎12-05-2010

I see I missed some hilarious trolling last night.

Didn't you ever?

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Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎12-05-2010

Internal email going around o2, I have put my way; it seems half of the Mangers, Directors were totally unaware of the situation:

Dear Collogues,

“Because of a major power outage yesterday evening this has affected several cell sites across the UK. This has affected both 2G and 3G services. This incident occurred at approx 20:30 on Tuesday evening and resulted in over 1,000 customers queuing across customer service.

Until reading your email, this morning, like I, wasn’t aware; this is from our internal updates.

Please advise customers we are currently investigating this as a highest priority and apologise for any inconvenience, we are considering compensation, but we want to avoid this if at all posible within the current economic downturn

Anonymous · ‎12-05-2010

o nice worry about ur own backs in compensating us the customer who pay ur wages when we spend 24 hours with no service and like many homes i am sure all the phones in our house are 02 and when we check site bout anything problems nothing at all on there apart from in the forums which i had to join to find there was problems as i cant even ring ur customer service number on my phone we ask is we are not kept in the dark and we know u trying to fix it yes problems happens but its nice to be kept noticfied so we know

Anonymous · ‎12-05-2010

o nice worry about ur own backs in compensating us the customer who pay ur wages when we spend 24 hours with no service and like many homes i am sure all the phones in our house are 02 and when we check site bout anything problems nothing at all on there apart from in the forums which i had to join to find there was problems as i cant even ring ur customer service number on my phone we ask is we are not kept in the dark and we know u trying to fix it yes problems happens but its nice to be kept noticfied so we know

How were O2 meant to notify you if your service is down?

Anonymous · ‎12-05-2010

a note on there web site would be nice my phone and 2 others on 02 in our house are both down we are in south wales

Anonymous · ‎12-05-2010

hey everyone am living in cardiff and it is the same down ere, cant ring out or receive calls or send texts or recieve them it a nightmare as i need my phone to keep in contact with family, hope this gets sorted soon

Anonymous · ‎12-05-2010

My phone says 'No access to network' which has never happened to me before. Is there an issue with o2's network? Anyone else with this problem? and whats happin

I can't even ring o2 to tell them! Any advice?

Anonymous · ‎12-05-2010

My phone says 'No access to network' which has never happened to me before. Is there an issue with o2's network? Anyone else with this problem? and whats happin
I can't even ring o2 to tell them! Any advice?

theyre fixing it apparently

although they thought it was fixed, then they realised it wasn't.

i tried to get through to them, only getting through to people in india, so dont bother trying 😞 just wait it out.

Anonymous · ‎12-05-2010

My phone can recieve calls and texts, i just can't make them. I don't know technology but that seems strange to me. Hope it gets sorted out soon. Bit worrying that they said they didn't know.

Anonymous · ‎12-05-2010

My phone says 'No access to network' which has never happened to me before. Is there an issue with o2's network? Anyone else with this problem? and whats happin
I can't even ring o2 to tell them! Any advice?

theyre fixing it apparently although they thought it was fixed, then they realised it wasn't. i tried to get through to them, only getting through to people in india, so dont bother trying 😞 just wait it out.

Hi, i think you'll find the O2 don't have customer facing personel based in India, so to claim to 'only get through to people in India, so don't bother trying', in in fact wholly inaccurate. Please check your facts before posting.