cancel
Showing results for 
Search instead for 
Did you mean: 

Nightmare issue with number switch and chats

Sez1
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

An ongoing saga of changing number with my prior O2 number to new contract SIM. I started on 22nd Dec and am getting nowhere 27 (yes, 27 experts/advisors in....)

Message 1 of 3
359 Views
2 REPLIES 2

pgn
Level 76: Forum Legend
  • 37501 Posts
  • 239 Topics
  • 1706 Solutions
Registered:

O2 Social Media Team can help - it might take a couple of days of poking at them periodically via either Twitter/X, Facebook or Instagram, but it usually gets results that work vs the perpetual handoff to other teams, waiting for a service agent to call you back or the plain inability to understand your problem on the phone.  Link below has the three ways to get to O2 via those platforms, @Sez1. Good luck!

Message 2 of 3
351 Views

Oxonian
Level 32: Blockbuster         
  • 8132 Posts
  • 167 Topics
  • 26 Solutions
Registered:

@Sez1 

This might be relevant :-

Guide: Migration & porting into O2  

Message 3 of 3
328 Views