Re: Network Down

Nish · ‎06-12-2018

How comes I dont get network, when we pay our bills on time.

I need full refund,
Please fix the problem and get back to me on [removed].

Thanks

MI5 · ‎06-12-2018

No one will call you back or fully refund you.
It will be fixed for everyone at the same time.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎06-12-2018

Please delete your number as this is purely a customer community. O2 won't call you and you won't be refunded as this is a general nationwide problem.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

ntwork · ‎06-12-2018

can you tell me me what is going on today with network ???

viridis · ‎06-12-2018

10 minutes of a full phone number on display...
I predict the spam bots are a coming

jonsie · ‎06-12-2018

The number has already gone viral....

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎06-12-2018

At least no one can call it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎06-12-2018

@MI5 wrote:
At least no one can call it

There is that

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

madasaf1sh · ‎06-12-2018

TBH, it doesnt take long to find that he has used the number on Gumtree, to sell cars.... So the spambots will be in full flow...

To the OP, Zero compensation will be due, as there is a clause in the T&C's that doesnt guarantee a fault free service, and as a conusmer no SLA or KPI's exist....

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Cleoriff · ‎06-12-2018

@MI5 wrote:
At least no one can call it

Yet.....

Veritas Numquam Perit