Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Just wanted to thank Bethany who served us and set us up with a good sim only deal this week. She led us thro options, chosen contract etc & was thorough, efficient and helpful.
iPhone 6Thought I'd pass on this bit of info which no doubt is already on the forums somewhere.I was recently charged over £4 for picture messages that I thought I didn't send. However it turns out that I had the " subject field" turned on in setting...
I’ve just tried the new 2020 service from O2 and I’m really impressed.Texted MyO2 to 2020 and was sent a text back with a link that let me look at all my account info on my phone – I was able to check all my account stuff but also had loads more bill...
Hey guys, I was reading this article on the massive increase in identity theft over the past few years. According to the director of Cifas, which is a non-profit fraud prevention service based in the UK, "identities being stolen at a rate of almost 5...
4G around Crewe, Cheshire is an absolute joke. The O2 mast is only up the road but I don’t get anything over 5Mbps download. What are O2 doing to the network for it to be this slow. Speeds on 3G around the same speed it’s a joke.
Upgraded yesterday a Samsung galaxy s8 plus yesterday by phoning o2.I was offered a really good deal.or so I thought.collected it at a local store and everything was fine.Or so I thought.I never got any info about the contract,so I called o2 customer...
I'm looking into replacements for my Samsung Note 4 as it's coming towards the end (it's had a busy 3 years, put it that way). The large screen is handy for work purposes, and the LG G6 seems to do everything I need (and is substantially cheaper than...
Has anyone else felt like they have been sneakily charged £5 (£4.99) a day for o2 travel outside Europe ? I signed up for a 4 day trip in Greece in May and received one text message, the charge here being about £2 a day. In July I went to Canada for ...
Hi there, Just wanted to thank your Customer Service team for possibly the quickest and easiest call I have ever had. Danver (apologies if I may have spelled it wrongly) was wonderful and such a joy to talk to. I hope your team gives him a well-deser...
My girlfriend had a bad experience with O2 customer services last week, and as a consequence, she will port her number away as soon as the 12-month minimum contract term finishes in early October, despite having been an O2 customer for almost 10 year...
