on 29-09-2024 20:00
I'm paying my sister's phone and my wife's phone. I've just moved my own phone from O2 due to the incessant price increases. My sisters phone is not working due to O2 incompetence and she needs it right now since our 98 y.o. mum is waiting for an ambulance to get to A&E. O2 have taken a week not to fix the issue with a blocked SIM. I'm moving both these accounts to ANYBODY else once this crisis is over. What a bunch of useless t**sers. I'm completely amazed they have any customers at all.
on 29-09-2024 20:26
O2 have more customers that any other UK network @embee999 ; about 15 million contract customers and a further 8 million PAYG if I remember correctly.
I appreciate that you are having problems and I hope that they are resolved timeously ; but many customers are either happy with O2 or are not dissatisfied enough to move elsewhere.
I hope that your mum is OK after her visit to A&E. 👍
on 29-09-2024 21:05