Re: More Forum Issues? - Page 179

Cleoriff · ‎09-11-2015

I have been away for the weekend and I did have my phone and tablet with me. Access to the forum was slow and full of issues. Back home now and using PC and these problems still remain ...

* Taking ages to accept my login details

* Moving from tab to tab painfully slow

* Timing out before you are able to post

* Worse than that....typing a reply to someone with loads of relevant links..and connection times out again!

(Not even sure this will post if honest)

* Posting pictures is problematic

*I just attempted to post a reply to a new topic. pressed 'post' and I was directed to login again

Veritas Numquam Perit

gmarkj · ‎09-03-2017

This is less an issue and more of a question.
On the unread posts link it shows all of the new posts with the most recent first.
This means that you start at the most recent post in a thread rather than the first so you are reading in reverse order.
If there are only a few posts this is not such a big problem, but if you are not about for a few days it could be several pages of posts.
Is there any way @Toby @Martin-O2 @MercedesSthat we could get an option to view oldest or newest first?

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MI5 · ‎09-03-2017

We've already raised this issue a few weeks ago - still not been fixed by Lithuim yet.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gmarkj · ‎09-03-2017

Has it not always been that way @MI5?
Would make it easier to follow what is going on if you start at the beginning...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎09-03-2017

It used to be that no matter which post in a thread you clicked on, it took you to the last unread post. Now it just takes you to the last post in the thread.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎09-03-2017

As @MI5 said this is something we raised a few weeks back. Previously, whatever unread post we clicked on in any particular thread you would be taken back to whatever post was the last one YOU had read. Now it doesn't.

As it is now.... it's annoying and time consuming as you have to keep scrolling back to find the actual last post you read.

Before I realised this I was actually typing a response only to find the same thing had been said 3-4 posts earlier by someone else!.

Veritas Numquam Perit

MI5 · ‎09-03-2017

So you say 😛

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎09-03-2017

@MI5 wrote:
So you say 😛

Yes I do say. It's no joke. If you don't 'keep on top of it', you read the page or post you are presented with. Click on unread posts again....and voila, same thread has more unread posts on previous page!

Veritas Numquam Perit

MI5 · ‎09-03-2017

Yes I know. Like I said already.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎09-03-2017

Hopefully the more we moan about it ...the quicker they will fix it?.... Oh hang on.......

Veritas Numquam Perit

MI5 · ‎09-03-2017

Lol

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.