Re: Mobile view issue.

MI5 · ‎07-08-2017

@MercedesS any chance this alignment issue can be fixed please as it makes finding threads impossible on mobile view.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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jonsie · ‎07-08-2017

I agree, impossible to make sense of it sometimes.

Can I add also without making another thread, that on Chrome on mobile there is still the missing insert video option unless you tick the request desktop box in the menu settings. Been many many months for me now.

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MercedesS · ‎07-08-2017

Hello @MI5, changing and fixing the mobile skin is one of our priorities. We are creating a list with all the feedback we find so, thanks so much for helping!

However, till we can get the new mobile version, you can try to use the mobile view instead of the full site view:

You can change the "view type" at the end of the page > Version: Mobile | Full

We hope it helps!

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community

MI5 · ‎07-08-2017

Mobile view doesn't give full functionality though so it's pointless for us who are trying to help. Probably ok for customers posting a question but that's about it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MercedesS · ‎07-08-2017

Yeah we understand that @MI5 but we cannot fix how the full view works under mobile But as I said, it is under our top priorities. I am sorry we cannot do anything else right now But... I will investigate!

Please, let us know what functionalities are you missing in case we don't have them all under our list!

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community

MI5 · ‎07-08-2017

I've no other problems when using desktop view except the formatting issue as above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎07-08-2017

I have the same issue using the community on my iPhone

Anonymous · ‎07-08-2017

Also on a thread bring back page 123 or whatever as I wanted to read or reply to latest comments on the O2 Ireland test and couldn't be bothered to keep clicking next to get to last page

Cleoriff · ‎07-08-2017

@liggerz87 wrote:
Also on a thread bring back page 123 or whatever as I wanted to read or reply to latest comments on the O2 Ireland test and couldn't be bothered to keep clicking next to get to last page

Yes we were discussing that here @Anonymous https://community.o2.co.uk/t5/Discussions-Feedback/New-threads/m-p/1064862/highlight/true#M93277

Veritas Numquam Perit

Anonymous · ‎07-08-2017

I'm not with it today haha thanx tho