Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
This is the first time I have been with O2. I have previously shopped around and been with Orange, Virgin, EE, Vodafone and Three. O2 so far.... have been the best communications company that I have dealt with. I have previously had major problems wi...
Ok so I'm still new and learning. I need to send Toby a PM. How do I do this?
I'm seeing lots of noise from unhappy people who eithere are;t being told anything or hve been tld their phone is delayed. my ordr confirmation email was at 08.12 on 9th but my order is still in progress, with no tracking information, no texts or ema...
I have just seen on my online bill that O2 are charging me £4.167 for receiving short code 64500. How is someone allowed to send a text to me and for me to be billed. It should be outlawed. O2 should block this automatically. I have never had a charg...
Since getting my email and text notification that my order is on it's way I can't connect to iTunes or App Store. Basically I tried to download an app and a message popped up saying I had to agree to the new terms and conditions. I hit ok and the nex...
I am on a 30Gb refresh deal, but I have missed out on being able to pre-order an iphone 7 plus because I have 20 days left before my 12 month anniversary, which in turn means I may potentially get a handset till late October. How about allowing refre...
I upgraded to a new iPhone 7 jet black 128gb and got confirmation email at 8:09am on 9th September (9 minutes after preorder opened) that my upgrade had been accepted. I have just been informed by text I'm not getting the new phone tomorrow, after I ...
Xperia XZ 3GB RAM 32GB eMMC (Single SIM)* 64GB (Dual SIM)* Up to 256 GB microSD™ card SIM capability Single SIM Dual SIM Nano SIM Operating System Google™ Android™ M Processor (CPU) Qualcomm® Snapdragon™ 820, 64-bit processor Battery 2900 mAh Qnovo A...
Shocking service. Have called several times today and haven't got thru once. At lunch I called and was told I would be eating 50 minutes which I could not do. Tonight I called and thought I was through only for the advisor to hang up on me before say...
Hi there has anyone out there had problems returning what appears to be a faulty lumia 550 that wont charge properly and the joke of a customer complaints service where your passed around in circles with them all telling you the same thing but how yo...
