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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Website bugs or errors

Hi guys, Some of you have mentioned seeing bugs or errors on specific website pages. As it can sometimes be hard to reproduce bugs, I wanted to set up a dedicated thread to help collect and track any issues you might find. We've set up a weekly meeti...

Anonymous by Not applicable
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Unread Posts

I have to ask this and wonder if there is a way round it...There are a few threads on here at the moment that I have limited interest in. So I do two things..1) Mark all posts as read2) Unsubscribe from TopicAll appears fine for a while. I can then r...

Cleoriff by Level 94: Supreme
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  • 36 replies
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Signal Boxes

So my mate out in the sticks struggle to get any signal with any of the networks, but O2 was the best, I use that term in jest. He was always dropping calls etc so went looking for a signal box, as the tugo app didn't work in pay and go, is he would ...

Curr946 by Level 26: Upbeat
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  • 46 replies
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Refresh orders of iPhone 7plus

I have tried to phone o2 for 2 days without getting through. Yesterday I got through to chat. I am on the refresh contract which means that on the 25th I can upgrade for free. Well... As you can't speak to anyone the chat person told me I have to go ...

jtuk by Level 3: Thinker
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Resolved! Package Installer Stopped

Can anyone help me, please.All of a sudden I am having problems with games I download from the Google Play Store. The games download fine. I play them once maybe twice. Then the next time I try to play I get a message *Unfortunately the Package Insta...

Glory1 by Level 43: Bright Spark
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o2 Customer Service

I have a question concerning CS which I would be grateful if anyone could answer. When I contact CS an automated system asks me questions : what am I ringing about, my account password, is the query regarding the phone I am ringing on. Fine no proble...

Glory1 by Level 43: Bright Spark
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  • 8 replies
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Web Top up in Safari and IOS

There seems to be a compatibiulity problem with the latest Apple browsers and My O2. My O2 seems to think JavaScript is not enebaled evenb when it is.

Anonymous by Not applicable
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  • 5 replies
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Xperia X Compact, available to pre order....

...for delivery tomorrow.https://www.o2.co.uk/shop/phones/sony/xperia-xcompact/#contractType=paymonthly Memory and storage 3GB RAM 32 GB eMMC* Up to 256 GB microSD™ card SIM capability Single SIM Nano SIM Operating System Google™ Android™ M Processor...

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viridis by Level 56: Guvnor
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  • 10 replies
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